Observy McObservface Episode 16: Marshmallows and Tutus–Building Communities That Thrive With Katy Farmer
Blog post from New Relic
In an episode of the Observy McObservface podcast, Katy Farmer, Technical Community Manager at CircleCI, discusses her commitment to creating inclusive and respectful spaces within the tech community while emphasizing the importance of adhering to a code of conduct. She reflects on her experiences in customer service and IT, highlighting how they equipped her with valuable problem-solving skills. The conversation with host Jonan Scheffler touches on the challenges and rewards of developer relations, the significance of empathy in tech, and the impact of community-driven conferences. They also explore the parallels between community management and observability, underscoring the importance of understanding and collaboration in both areas. Throughout the discussion, Farmer emphasizes the necessity of kindness over niceness and the role of privilege in fostering safe environments, while also sharing personal anecdotes about her journey in the tech world and the joys of learning and teaching.