Observe every trace so you can find and fix issues fast

Dealer.com, a prominent platform facilitating over 43 million vehicle views monthly, relies heavily on site performance for enabling seamless customer experiences in car purchases. The company's complex software infrastructure, comprising multiple services, can be challenging, as any single service issue can affect overall response times and degrade user experience. To address these challenges, Dealer.com employs New Relic's distributed tracing, which is a feature included with their application performance monitoring (APM) services at no extra cost. This tool provides comprehensive visibility into service dependencies and individual request paths, helping software teams quickly identify and resolve performance issues within their distributed systems. By automatically instrumenting application code, New Relic simplifies the process of managing trace data, supports diverse language frameworks, and adheres to common tracing standards like OpenTelemetry. This allows DevOps teams to optimize code efficiently, ensuring a smoother experience for end-users and maintaining system reliability in rapidly evolving cloud and microservices-based environments.