Observability maturity for organizations

In the blog post by Zameer Fouzan, observability is highlighted as a critical component for maintaining robust IT systems by providing insights into their internal states through telemetry data analysis. The article outlines three levels of observability maturity—basic, intermediate, and advanced—each offering increasingly sophisticated techniques for system monitoring and performance improvement. At the basic level, monitoring focuses on essential metrics like CPU and memory usage, while intermediate observability incorporates more detailed metrics, logs, and distributed tracing to enhance application performance visibility. Advanced observability leverages predictive analytics and AI to anticipate and resolve issues proactively, ensuring minimal downtime and optimal user experience. New Relic's tools are presented as solutions to enhance observability at each level, providing features like infrastructure monitoring, application performance monitoring (APM), and AI-powered insights to support organizations in achieving higher system reliability and performance.