New Relic usage-based pricing

New Relic introduced a usage-based pricing model with its unified platform for technology stack observability, diverging from traditional subscription pricing models by allowing customers to pay only for the data they use and the number of users accessing the platform. This approach has been well-received by customers like Chegg and ZenHub, who benefit from cost savings and comprehensive access to telemetry data without the constraints of traditional licensing models. New Relic's pricing model simplifies observability costs by focusing on data collection and user interaction, with a competitive rate of $0.35 per GB and options for free and full user access. This model addresses industry challenges of overpaying or underutilizing services, offering predictability and flexibility without penalties for increased usage. The platform's continuous feature enhancements are included in the pricing, which contrasts with other vendors that charge extra for new capabilities. The model's success is supported by positive feedback from industry analysts and comparisons illustrating its cost-effectiveness against other observability solutions.