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New Relic Session Replay is now generally available as part of New Relic’s all-in-one platform

Blog post from New Relic

Post Details
Company
Date Published
Author
Lavanya Chockalingam, Principal Product Marketing Manager
Word Count
1,191
Company Posts That Month
32
Language
English
Hacker News Points
-
Post removed?
No
Summary

New Relic Session Replay has been launched as a feature within New Relic's comprehensive observability platform to enhance user experience analysis and support efficient issue resolution. This tool provides a video-like playback of user interactions, allowing developers to view detailed telemetry data and user actions, which helps in diagnosing and resolving issues more effectively. It captures 100% of user interactions leading to major incidents while maintaining low cost and offers privacy controls to protect sensitive data. Session Replay also aids customer support teams by offering visual context for troubleshooting, thus improving customer satisfaction. Additionally, it supports compliance through options for extended data retention and integrates with New Relic’s existing monitoring tools, empowering developers to create more intuitive and user-friendly applications.

Trends Found in this Post
Trend Post Mentions Total Month Mentions Posts Companies MoM
Observability 3 1,228 220 86 -7%
Real-time 1 2,216 526 161 -9%
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