New Relic launches industry’s first HIPAA-compliant observability platform

New Relic has launched the industry's first HIPAA-compliant observability platform, now also achieving HITRUST certification, allowing healthcare organizations to monitor application and infrastructure performance for systems containing Protected Health Information (PHI). The platform, New Relic One, offers a comprehensive view of all telemetry data, including metrics, events, logs, and distributed traces, across the entire software stack. It provides IT engineers in healthcare, life sciences, pharmaceuticals, and biotech with a single source of truth, enabling them to act on telemetry data efficiently while ensuring data protection and security. By signing Business Associate Agreements, New Relic allows organizations to improve patient, provider, and partner experiences, with its engineering teams ensuring patient data confidentiality and privacy through industry-standard security measures. The platform aims to address both the unique challenges of the healthcare sector and the technological demands shared with other industries, offering solutions to monitor and resolve performance issues across diverse technology environments.

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