New Relic Is Rated Highest in 2020 Gartner Peer Insights APM "Voice of the Customer"
Blog post from New Relic
New Relic has received high ratings in the Gartner Peer Insights APM "Voice of the Customer" report, achieving a top overall rating of 4.7 out of 5 and leading in customer willingness to recommend at 91%. This recognition underscores the trust and satisfaction of customers who rely on New Relic's comprehensive observability platform, which includes the Telemetry Data Platform, Full-Stack Observability, and Applied Intelligence. The report is based on feedback from end-user professionals who have implemented and used New Relic's services, with positive testimonials highlighting its critical role in monitoring e-commerce sites, simplifying alerting and monitoring, and providing insights into server performance and codebase issues. The blog post emphasizes the importance of customer feedback in shaping New Relic's offerings, while also noting that Gartner's report reflects subjective user opinions and not an endorsement.