New Relic customers have provided high ratings that contributed to the company being named a Customers' Choice in the application performance monitoring (APM) and observability space, according to the Gartner Peer Insights Voice of the Customer report. New Relic's comprehensive observability platform equips engineers with tools to track user interactions, analyze data, and provide real-time insights, helping them focus on innovative ways to drive business forward. Customers praise New Relic for its ability to offer a full-stack view of applications, providing suggestions for resolution of issues, and offering efficient features such as APM, infrastructure monitoring, and synthetic monitoring. The company's customer support is also commended for being quick and responsive.