Workloads in New Relic One are a feature designed to help operations teams quickly understand and resolve issues in complex systems by providing context and insights into how different entities work together to deliver a service. By automatically grouping related entities using existing tags, Workloads displays the most important signals specific to each entity type along with overall health, all in one curated view for quick context and understanding. This feature allows users to quickly navigate from high-level perspectives to low-level troubleshooting tools, reducing mean time to resolution (MTTR) by improving MTTU (mean time to understanding). With Workloads, teams can define rules that dynamically determine which entities belong to a workload, ensuring accurate stacking and reduced toil for teams. The feature also provides an overview screen with key metrics, open violations, linked dashboards, and the ability to automate creation and modification of workloads through the API.