The New Relic Roku Agent is an open-source tool that allows developers to monitor and analyze performance metrics for their Roku channels, enabling them to ensure exceptional viewer experiences and drive customer satisfaction engagement. The agent captures device and channel metrics, HTTP request details, and video quality of experience (QoE) events, providing insights into system- and video-level events. By using the agent, developers can identify and remediate quality and performance problems, track improvements from build to build, and optimize backend API and CDN configurations to improve viewer experience. The agent is designed for use with New Relic One, a comprehensive observability platform that provides additional features such as dashboards, queries, and APIs for custom attribute instrumentation. By integrating the Roku Agent with New Relic One, developers can gain a balanced view of their streaming architecture's performance, including QoE metrics compared to web, mobile, and other devices.