Architects play a critical role in designing and advising on building objects, similar to conductors orchestrating musical performances. In software development, IT architects use their creative vision to design solutions and apply practical knowledge to solve problems. At New Relic, architects are expected to be technical leaders who guide engineers, make decisions that support team goals, and raise concerns to higher management levels to ensure the organization's overall acceptance of a choice. Architects must also advocate for their teams across the organization, have good communication skills, define technical standards, and engage in some technical work. To be successful, architects apply the Servant Leadership philosophy, focusing on the growth and well-being of people and communities, and measuring success based on how effectively they make their group lead and team successful.