Luces Huayhuaca, a software engineer at New Relic, shares her experiences and advice for success in her role, highlighting the importance of being passionate about the product, having empathy for customers, and exchanging knowledge with peers. She describes New Relic's company culture as one of sharing, where employees are encouraged to learn from each other and offer mentorship. Luces offers three tips for those interested in joining New Relic: be authentic and find your strengths, be proactive and reach out to colleagues, and be disciplined and study every day. The company is currently hiring, with various open roles available.