New Relic's FutureStack London event focused on customer-driven stories and modern software development methods to drive innovation and solve customer experience challenges. The event featured top practitioners sharing their first-person perspectives on using New Relic's tools to stay competitive in an unpredictable business environment defined by data, insight, and technology. Companies such as Domino's Pizza and Picnic showcased their experiences with digital transformation, agility, and speed, highlighting the importance of understanding performance issues before they impact customer experience. New Relic played a critical role in helping these companies detect and address performance issues, enabling them to prioritize software performance improvements and drive business value.