2019 is coming to a close, and we're looking ahead to 2020. In the world of infrastructure and application development, several trends are expected to emerge. No-Ops will eventually die as organizations recognize the value in their Ops teams. Global regions that have been slow to adopt DevOps will finally get on board, with more companies introducing DevOps practices into their organizations. AIOps tools will become easier to implement, learn, and use, with a focus on simplicity and flexibility. Serverless computing will continue to evolve, with businesses learning how to optimize for busy seasons and functions-as-a-service offerings getting more capable. Competition in the cloud market is expected to increase, with Microsoft Azure becoming a strong option, while Google's growth will be slower than Azure's. Companies will start second-guessing their "all-in-on-the-cloud" strategies and focus on balanced use of the cloud and private data centers. Kubernetes' complexity problems will continue to be solved gradually, and engineers with deep knowledge of Kubernetes will remain in high demand. The growth of OpenJDK is expected to increase, while Rust will continue its slow but steady rise. Serverless platforms will enforce statelessness, and legacy enterprises will become serverless innovators alongside cloud-native companies. Finally, 2020 will be a breakthrough year in end-to-end observability solutions, with open source software playing a key role.