Monitoring service uptime with Statuspage and New Relic

Atlassian's Statuspage is a tool for status and incident communication that informs users about outages or maintenance, and it can be enhanced with New Relic's synthetic scripts to monitor service downtimes more effectively. This blog post offers a detailed guide on integrating Statuspage with New Relic by using a New Relic synthetic scripted API test, which enables users to obtain Statuspage uptime data, create alerts, and visualize data on dashboards within New Relic. It explains how to set up secure credentials for synthetic tests, perform queries to visualize component statuses, and create alerts for various statuses such as degraded performance or major outages. Moreover, it discusses the importance of monitoring external services and the advantages of having additional data points to ensure accurate downtime monitoring. The post also provides instructions on how to manage API limits and costs associated with synthetic tests, emphasizing the value of integrating Statuspage with New Relic for improved incident management and operational transparency.