Modern Software Podcast: New Relic CRO Erica Schultz on What Our Customers Care About
Blog post from New Relic
New Relic's Modern Software Podcast features an interview with Erica Schultz, the company's Chief Revenue Officer, discussing key topics such as the dynamic nature of business, the importance of digital transformation, and New Relic's mission of enhancing internet observability to aid customers in creating superior software experiences. Schultz shares insights on how companies are leveraging technology to transform their business models and improve customer experiences, particularly through cloud adoption and DevOps practices. She highlights the challenges of scaling operations, maintaining high-performance digital experiences, and the role of observability in addressing these issues. Schultz also emphasizes the value of strategic partnerships and New Relic's comprehensive platform, which supports customers in their high-stakes moments by ensuring system reliability and responsiveness. Additionally, she reflects on her career path and the importance of building new business initiatives, underscoring New Relic's growth trajectory and its commitment to being a strategic partner for enterprise clients.