Make observability simple with platform engineering

Platform engineering focuses on creating standardized tools and workflows to streamline software development and deployment, emphasizing self-service pipelines, infrastructure provisioning, and observability tools like New Relic. Platform engineers facilitate the process by building "paved roads," providing preconfigured solutions such as Kubernetes cluster management and database provisioning to support DevOps teams, allowing them to develop and deploy software efficiently and consistently. Observability is crucial within platform engineering, as it enables timely feedback on software performance and errors, helping teams to understand the impact of changes and troubleshoot issues effectively. Platform engineers aim to reduce cognitive load by offering customizable, scalable, and unified observability solutions that integrate various monitoring tools, such as distributed tracing, application performance monitoring, and real user monitoring, to ensure comprehensive visibility across environments. They also focus on automating the configuration of alerts and dashboards to maintain operational efficiency and adapt to teams' specific needs, while ensuring security and compliance with organizational policies.