New Relic has launched a new user management and access security model for existing customers, aiming to provide increased flexibility, security, and efficiency in managing observability access for teams. The new model allows administrators to manage users across their organization, assign access based on predetermined groups, and apply permissions and security settings with improved security posture. It also introduces flexible authentication options, including the ability to use different authentication methods for different teams and reduce logins required for SAML single sign-on organizations. Additionally, the new model enables more granular roles, automated user management, and reduces manual administration burden by integrating with identity and access management providers. Existing customers on AUM are already using the new model, and those interested in migrating can explore migration docs, talk to their account manager, or begin the guided migration process within their account settings page.