Company
Date Published
Author
Mridhula Venkat, Lavanya Chockalingam
Word count
1062
Language
English
Hacker News points
None

Summary

New Relic Session Replay bridges the gap between user interactions and developer toolkit by providing a visual playback of user sessions alongside granular telemetry data, enabling developers to reproduce and resolve issues faster. This tool offers enhanced privacy controls, replay captures for various use cases, and extended data retention for compliance purposes. It helps better understand front-end experiences, identify pain points, and enhance overall user experience. Session Replay also empowers customer support teams by providing context to resolve issues efficiently, while protecting user data with client-side obfuscation and encryption. The tool is now generally available as part of New Relic's all-in-one observability platform, offering a range of capabilities including session replay, APM, infrastructure monitoring, logs management, custom dashboards, errors inbox, tracing, change tracking, and more.