The Ruby agent from New Relic provides a powerful observability experience that complements its APM features, enabling users to gain insights into their Ruby on Rails applications through distributed tracing, enhanced error reporting, thread profiling, and logs in context. The agent can be easily installed by following a quick and efficient onboarding process, which generates a custom configuration file for the application. With distributed tracing, users can explore all their spans with real-time data, investigate errors in context, and identify slow performance issues using the thread profiler. Logs in context also provide valuable insights into error events, allowing users to link log data with related APM data and diagnose issues more efficiently. By leveraging these features, users can unlock the secret superpowers of the Ruby agent and gain a richer telemetry data reporting experience.