Synthetic monitoring provides a solution to test website performance with simulated global user behavior, ensuring content is always up and accessible everywhere. New Relic offers various synthetic monitoring capabilities, including availability, SSL certificate expiration, page link crawling, page load performance, endpoint availability, user flow/functionality, step monitor, and more. To set up a step monitor, users can follow no-code steps to create a monitor that simulates a user entering their email and password and signing in to New Relic. The process involves setting up secure credentials, creating a monitor, and configuring the locations, URL, and steps for the monitor. Once created, users can set up alerts to receive notifications when performance flags or thresholds are crossed, allowing them to resolve issues faster and better understand which user flows to test in their synthetic monitors.