Get video experience observability with New Relic and Mux

The integration of Mux and New Relic offers enhanced observability across the entire customer video experience, providing a unified measurement approach that unlocks simultaneous client-side and backend observability, facilitating faster resolution through streamlined root cause analysis. This comprehensive monitoring solution covers the entire streaming workflow, enabling businesses to proactively improve service quality with alerts on signals like viewer count changes and playback failures correlated with client-side signals. By bringing together video analytics from Mux with full-stack observability from New Relic, customers can analyze user sessions in full detail, monitor performance across devices, and identify potential system failures and bottlenecks along the entire delivery chain. The integration provides a complete view of the technology ecosystem, enabling users to expedite root cause detection and troubleshooting cycles, ultimately leading to increased viewer engagement and revenue generation.

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