The company Koneksa adopted Kubernetes and Pixie to improve observability and instrumentation in their infrastructure, moving away from serverless solutions due to concerns over cost and overhead. They needed a tool that could handle spikes in data load, such as when all participants completed their study tasks at once. After exploring various open-source projects, they chose Pixie for its tracing capabilities and ability to provide pod-specific metrics without the need for sidecars. With Pixie integrated with New Relic, they gained detailed insights into their Kubernetes environment, including Linux Kernel data level, anomaly detection, and security scanning tools. They were able to optimize their Kubernetes rollout, develop custom alerts, and create a learning channel for their team to test different alerting strategies. The combination of logs, SLIs, and SLOs provided a full picture of their application performance, enabling them to identify and resolve issues before they reached production.