New Relic's Pathpoint solution bridges the gap between technical teams and business teams by providing a single source of truth for both technical metrics and business strategy. This enables IT and engineering teams to understand the business impact of their software and share real-time insights with business partners, driving operational efficiency and enabling analysis of financial impact on issues. By linking technical metrics with user-impacting business stages, Pathpoint provides visibility into critical metrics that directly impact revenue, allowing business executives to make data-driven decisions about software investments and prioritize internal systems that affect revenue.