How IGS cut costs while improving monitoring

As head of platform engineering at IGS, the company's focus is on delivering business value via tooling, infrastructure, and end-to-end process without the day-to-day overhead of maintaining monitoring and fixing errors. Due to its product's nature, vertical growth requires high reliability, especially in handling larger volumes of data while keeping costs under control. The team initially used Application Insights but later switched to SaaS solutions like New Relic due to its Kubernetes-native approach, ease of consumption for end-to-end tracing, speedy instrumentation, and reduced cost and developer time. With New Relic's integration ecosystem, the company streamlined its production route, enabling faster feature deployment from code to customer availability. The platform also leverages logs in context, customizable alerts, Terraform automation, and a rich API, resulting in improved productivity and efficiency.

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