Company
Date Published
Author
Annette Sheppard
Word count
1642
Language
English
Hacker News points
None

Summary

New Relic Applied Intelligence (AIOps) helps diagnose issues faster by eliminating noise from alerts and providing actionable insights. It correlates related alerts into one issue using machine learning and user-generated decisions, allowing for prioritization and focus on critical issues. By creating and fine-tuning decisions, users can tailor the correlation logic to their system, reducing unnecessary alerts and improving incident response processes. The AIOps platform provides real-time feedback, enabling users to refine their decision-making and achieve faster mean time to resolution (MTTR). With features like flapping detection and suppression, users can reduce alert fatigue and improve overall system performance. By leveraging machine-based decisions and user-generated suggestions, New Relic AI helps organizations optimize their incident response processes and gain greater visibility into their systems.