The article highlights the importance of customer experience in digital businesses and how distributed tracing can help resolve and prevent outages. New Relic's distributed tracing capabilities have been enhanced with support for end-user traces in New Relic Browser, allowing customers to monitor the entire lifespan of a trace and gain end-to-end visibility into application performance issues. This feature is now available at no extra charge to customers with a New Relic APM subscription and a Browser Pro agent configured for single-page application (SPA) monitoring. The addition of distributed tracing in New Relic provides teams with greater visibility, enabling them to isolate issues faster and find the root cause of problems, ultimately leading to improved performance and customer satisfaction.