How to monitor Microsoft 365: Getting started
Blog post from New Relic
Microsoft 365 (M365) is a widely used cloud-hosted business tool suite offering various applications and services, such as email, document collaboration, and video conferencing. Monitoring M365 is crucial for maintaining a secure, efficient, and compliant digital environment, especially since users cannot add monitoring agents due to its SaaS nature. Instead, organizations rely on tools like the Microsoft Graph API, Health Dashboard, and New Relic to gather and analyze performance, security, and user activity data. The blog outlines a method to monitor M365 service health and user login activities using New Relic synthetic monitors, which involve API and browser scripts that utilize secure credentials. These scripts provide insights into service degradation and user experience by tracking metrics such as service availability, latency, and login performance. The article encourages the use of New Relic's free account for setting up monitoring strategies and emphasizes the importance of observability in cloud environments.