How to Get Started with AIOps

AIOps, a term coined by Gartner, refers to the application of data science and machine learning to IT operations, aiming to enhance functions like performance monitoring and IT service management by utilizing big data and AI technologies. The increasing complexity and volume of digital data, driven by more IoT devices and digital users, have made traditional human-managed IT operations insufficient, necessitating AIOps for efficiency and speed in addressing IT issues. Despite its growing adoption, AIOps requires human oversight with new skills to manage these systems effectively. The technology promises to prevent and rapidly resolve IT issues, as illustrated by past incidents with major Australian supermarket chains, and organizations are encouraged to view AIOps as an opportunity for innovation and competitive advantage.