How to Build a Great Company Culture in 2020

Kristy Friedrichs, New Relic's Chief People Officer, shares insights on creating a thriving workplace culture by focusing on three main strategies: connecting employees’ work to a meaningful mission, facilitating learning and growth opportunities, and fostering a sense of belonging. She emphasizes the power of having a higher purpose in motivating employees, as demonstrated by New Relic's mission to enhance software and digital experiences. Friedrichs advocates for proactive career development, illustrated by the company's strategic internal mobility initiatives that have led to numerous promotions and departmental changes, particularly from tech support roles. Additionally, she highlights the importance of creating a diverse and inclusive environment where employees feel safe to be their authentic selves, which begins with recruiting individuals who can contribute fresh perspectives to the culture.