How Seismic applies observability to a global, multicloud platform

Over the past five years, Seismic has grown rapidly by expanding into new markets and acquiring companies, necessitating the integration of diverse tech stacks and compliance with regulatory requirements for data storage. To manage this complexity and maintain a unified customer experience on the Seismic Enablement Cloud, the company has standardized its infrastructure using Terraform, which allows for a consistent developer experience across multiple cloud providers. This approach enables Seismic to quickly launch new regions and providers by utilizing infrastructure as code, thus reducing the need for specialized cloud expertise. Additionally, consolidating observability tools with New Relic has streamlined monitoring across multicloud environments, leading to cost savings and improved system visibility. Weekly cross-functional meetings facilitate ongoing evaluation of project health and incident response, with a focus on standardization and reusable solutions to minimize cognitive load. This strategic operational framework supports Seismic's scalability and enhances its ability to deliver features to a growing customer base efficiently.