How IGS cut costs while improving monitoring

Intelligent Growth Solutions (IGS) has enhanced its platform engineering by adopting New Relic for monitoring and observability, allowing the company to manage their operations more effectively as they scale. The integration with Kubernetes and the adoption of open-source tools like OpenTelemetry and Prometheus have enabled IGS to streamline their processes, reduce costs by 58%, and decrease the mean time to recovery by 80%. New Relic's capabilities have facilitated a reduction in the time to move features from code to customer from 22 days to just 4 days by leveraging auto-instrumentation, real-time monitoring, and a ring-based deployment approach. This transition has allowed IGS to focus on delivering value to customers while maintaining high system reliability crucial for their vertical growth towers, which require consistent monitoring to prevent crop loss. Additionally, the new system has improved log management by providing contextual insights, thus simplifying the process of tracking and resolving issues across their distributed environments.