How Delivery Hero Scales for Rapid Growth with New Relic

Miguel Angel Mingorance Fernandez, a Systems Engineer at Delivery Hero, discusses how the company is scaling its online food ordering and delivery business using New Relic to manage rapid growth and ensure system reliability. As the company anticipates handling over one billion orders in 2020, it is transitioning from regionalized systems to country-isolated systems to improve uptime and tailor services to regional needs, thus reducing the impact of outages. This strategic shift involves implementing a service mesh, refactoring critical applications, and using open-source tools like Prometheus, Spinnaker, Kubernetes, and Helm, alongside New Relic for performance monitoring. The changes enable Delivery Hero to optimize its infrastructure, customize updates per region, and link software performance to business metrics, ultimately enhancing customer experience and supporting further expansion.