How BHOOST took troubleshooting from hours to minutes
Blog post from New Relic
BHOOST, a website hosting company, leverages the free tier of New Relic, an open-source platform, to efficiently diagnose server and software issues without incurring upfront costs. The intuitive installation process and comprehensive documentation make it accessible for the team to integrate New Relic's features, such as logs, dashboards, and application performance monitoring, which are crucial for tracking database queries, CPU usage, and run performance. The platform aids in identifying root causes of issues swiftly, particularly with scaling challenges faced by tools like Elasticsearch. New Relic's capabilities also enhance BHOOST's ability to monitor Core Web Vitals (CWV) to improve customer experience for their predominantly eCommerce clientele, particularly during high-traffic periods like Black Friday. By conducting load tests and using synthetic monitoring, BHOOST prepares for traffic surges and optimizes resource usage, ultimately delivering better value to their customers and ensuring a seamless user experience.