How ACP Decisions meets rigorous healthcare security standards using real-time monitoring
Blog post from New Relic
ACP Decisions aims to empower patients in making informed medical decisions by providing culturally appropriate and value-neutral videos, yet faces challenges in maintaining seamless technology performance. To address potential disruptions in clinical workflows, they partnered with New Relic to enhance their observability and monitoring capabilities. This collaboration has allowed them to better diagnose and predict the system's performance, increasing uptime and reliability across their web and mobile platforms. The use of New Relic's tools, including NRQL, Lambda, and Docker monitoring, has facilitated an iterative process of improving their technological infrastructure. ACP Decisions also participates in the Observability for Good Social Impact program, offering free and discounted access to New Relic's platform to other nonprofits, aiming to improve equitable technology access.