How 10x Banking gains confidence to perform zero-impact deployments

10x Banking has developed a cloud-native core banking platform that leverages Amazon Web Services (AWS) to enable banks to understand customer needs in real-time, quickly release products, and deliver connected experiences. As the release manager, Sonal Samal emphasizes the importance of observability and monitoring for maintaining high system reliability, minimizing disruptions, and ensuring continuous delivery. The integration of New Relic for deployment markers and change tracking has significantly improved their operational efficiency by consolidating tools and data sources, allowing quick identification and resolution of errors before they affect customers. This approach facilitates informed decision-making on deployments and enhances collaboration across the company by providing a unified view of software lifecycle impacts. The shift toward continuous delivery, supported by New Relic and Jenkins, has transformed release management into a more confident and informed process, enabling the team to proactively manage and improve their systems.