Guiding the clickstream: Browser user flow exploration and oversight
Blog post from New Relic
A user flow, or user journey, is the path an end user takes through a website to complete specific tasks, and understanding these flows is essential for enhancing user interactions, business outcomes, and revenue growth. Analyzing user flows allows businesses to better understand customer personas, improve user adoption, and optimize product features. However, many tools require complex integrations and do not provide performance insights for DevOps teams. The New Relic user flows app offers a streamlined solution by consolidating user flow details and performance impacts into a single platform with a simple setup. This app captures real user interactions, provides funnel conversion insights, and visualizes user flows through flow diagrams, while also offering query tools for performance analysis and troubleshooting. It enables businesses to make data-driven decisions to enhance user satisfaction, drive conversions, and achieve business objectives.