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Deliver a Better User Experience With Deeper Visibility Into the Backend Services Powering Your Mobile Apps

Blog post from New Relic

Post Details
Company
Date Published
Author
Susie Dirks
Word Count
1,738
Language
English
Hacker News Points
-
Summary

New Relic has introduced a new feature called MobileRequestError, which provides detailed data on every HTTP request error or network failure in mobile apps. This feature enhances the ability of frontend and backend teams to improve user experience by offering real-time visibility into the app's entire stack, enabling quicker incident response and collaboration between teams. The MobileRequestError data, available to enterprise edition users, is stored in a preindexed, unaggregated format and can be utilized with New Relic's Digital Intelligence Platform tools such as New Relic Alerts and Insights for querying, alerting, and creating detailed visualizations. This advancement helps teams to diagnose issues, reduce user frustration, and maintain high app performance by allowing precise alerts and facilitating the identification of problematic backend services. The feature underscores the importance of comprehensive data beyond crash reporting to manage the complex ecosystems that modern mobile apps depend on, ultimately contributing to user retention by addressing the causes of poor user experiences effectively.