Debugging frontend issues in real time with New Relic session replay
Blog post from New Relic
New Relic's Session Replay, now generally available, offers a comprehensive tool for decoding frontend glitches by providing an immersive view of user interactions. As part of New Relic's Digital Experience Monitoring (DEM) solution, Session Replay captures 100% of user actions leading to significant incidents like errors or crashes, offering a visual context that traditional DEM tools lack. This capability allows cross-functional teams, including application developers, product managers, UI/UX designers, and customer support, to collaboratively troubleshoot and optimize user experiences by observing user journeys in detail. Enhanced privacy controls and options for extended data retention ensure compliance while enabling effective session analysis. By using New Relic's browser agent, teams can set up Session Replay to capture essential frontend data, allowing them to monitor and debug issues efficiently, optimize user flows, and provide contextual support. This tool not only aids in identifying and resolving frontend errors but also enhances the overall user experience by offering insights into user behavior, enabling data-driven decisions to reduce friction points and improve customer satisfaction.