Charting a course for mobile app success with New Relic Mobile User Journeys
Blog post from New Relic
New Relic has introduced Mobile User Journeys, a component of their digital experience monitoring solutions, to enhance mobile app user experiences by providing developers and DevOps teams with comprehensive insights into user interactions. This tool allows for proactive decision-making by offering a detailed view of user journeys, helping identify bottlenecks, areas of friction, and opportunities for optimization to resolve issues before they affect users. By integrating with crash analysis, Mobile User Journeys streamlines the process of identifying and resolving crashes by visualizing user journeys leading up to crashes, allowing teams to pinpoint root causes and prioritize critical fixes. This capability not only aids in technical troubleshooting but also facilitates interface improvements, enhances app stability and performance, and ultimately boosts user satisfaction, retention rates, and revenue. By offering a unified view of the application stack, from frontend user experience to backend infrastructure, this tool is part of New Relic's broader mission to provide holistic observability solutions, thus ensuring a consistently high-quality user experience across all touchpoints.