Company
Date Published
Author
Henry Shapiro
Word count
1417
Language
English
Hacker News points
None

Summary

The key to success in today's complex technology environments is not just "failing fast," but rather "learning how to fail better." This approach involves implementing a strategic process where iteration and experimentation contribute directly to meaningful business outcomes and excellent customer experiences. A successful example of this approach is the New Relic engineering team, which built and launched a major new feature in just three months by implementing five key best practices: making technology choices that promote a fast-paced development process, giving teams and product managers a shared understanding of priorities and success metrics, choosing a team structure that promotes trust and teamwork, employing a launch process that supports iteration and incremental delivery, and relying on critical visibility and instrumentation tools like New Relic. By adopting these best practices, organizations can use failure as a catalyst for achieving success consistently, sustainably, and in ways that matter to their business.