How Workiva Takes Observability to a New Level with Custom Apps on New Relic One

We can learn about Workiva's adoption of New Relic One as their observability platform by exploring their stories at Our Customers. At Workiva, data is core to everything they do and ensuring applications meet customer expectations starts in their platform operations organization where they deliver critical daily applications. They had a homegrown tool for synthetic monitoring but wanted to simplify their toolset so engineers could get a complete picture across all systems. To achieve this, they formed an observability team with the goal of adopting a unified platform, selecting New Relic One due to its comprehensive features and ability to build custom apps. By building apps with New Relic One, Workiva can get more granular views with less time and effort than manually building dashboards, enabling them to increase uptime for customers. They're now working on feeding data into a system that will automatically alert their on-call engineers if something went wrong, increasing operational efficiency and reducing toil as they continue to deliver new tools relying heavily on New Relic One's programmable platform.

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