At 27Global, data is crucial for breaking down communication barriers between geographically distributed teams and ensuring high performance and quality of development projects. The company uses New Relic One, a powerful observability platform with programmability built in, to collect and visualize data from all aspects of the software stack. This enables automation across the stack, reducing toil and increasing efficiency for developers. By instrumenting applications and infrastructure, 27Global builds dashboards that facilitate clear communications between development and SRE teams, improving productivity and reducing mean time to resolution (MTTR). The company's data-centric strategy has a significant impact on product quality and performance, allowing them to detect and respond to issues quickly and provide instant visibility into their environment.