Australia Post uses New Relic to correlate weather and identify logistic behaviors

Australia Post collaborated with New Relic to address system instability during erratic weather and manage demand more efficiently by collecting telemetry data through New Relic Flex, an all-in-one tool that gathers data from various services without the need for traditional agents. Using the New Relic infrastructure agent or the standalone Flex binary, users can configure and run HTTP/HTTPS requests, execute shell commands, parse files, and extract database data, which is then sent to New Relic for analysis. The article provides a detailed guide on setting up New Relic Flex, including configuration with a weather API, and demonstrates how Australia Post utilized precipitation data to forecast parcel volumes and traffic, adapting their operations accordingly. New Relic Flex is highlighted as a versatile tool for custom telemetry instrumentation, enabling developers, system administrators, and business owners to make data-driven decisions by integrating external factors into their applications. The article encourages exploring the Flex repository on GitHub for further configurations and emphasizes the endless possibilities for gathering and analyzing telemetry data.