Advanced Service Level Management is now GA
Blog post from New Relic
New Relic has announced the General Availability of two new features in their Service Level Management suite: Service Level Maintenance Windows and Facet Service Level Compliance. These enhancements aim to improve the management, measurement, and reporting of system reliability. Service Level Maintenance Windows allow teams to schedule planned downtime without affecting reliability metrics, ensuring that only unplanned outages impact error budgets. Facet Service Level Compliance enables more granular analysis of uptime by breaking down compliance data by various attributes such as region or user tier, helping to identify localized issues. These features are designed to offer a more precise understanding of operational performance and enhance the effectiveness of reliability tracking for modern, distributed systems.