7 steps to building reliable infrastructure from the get-go with fintech Pomelo

Pomelo, a fintech company in Latin America, focuses on creating reliable backend infrastructure for financial services, enabling clients to launch and scale quickly. The team developed an internal development platform called Rocket, utilizing tools like Backstage, AWS, and New Relic to standardize processes and enhance observability. They prioritize a unified monitoring approach with New Relic, map critical business model paths, and promote decentralized teams to foster ownership and efficiency. Emphasizing chaos engineering and reliability, Pomelo tests systems in controlled environments to ensure robustness. While they sometimes prioritize speed over quality in non-client-facing products, the core client services maintain high standards, allowing the infrastructure to handle millions of transactions seamlessly.