Meet our Netlifolks: Hillary Wein

After transitioning from a background in education to a technical role at Netlify, the author leveraged their communication and problem-solving skills to thrive in customer support, eventually progressing to a staff program manager position. The journey involved overcoming challenges such as learning new technical terminology, which was facilitated by Netlify's supportive culture that encouraged asking questions and learning collaboratively. Throughout their career at Netlify, the author has transitioned across multiple roles, benefiting from a company culture that emphasizes career development and cross-functional collaboration. The author values the opportunity to interact with various departments, which has enriched their understanding of the business and product development processes. Emphasizing the importance of identifying both desired and undesired career paths, the author advises maintaining open communication with managers and mentors to guide career growth.