Meet Bertrand Provost, a Senior Data Scientist at Le Groupe La Poste, a company that operates various services with 1.3 million daily customers and delivers 18 billion items annually. He uses Neo4j to model user journeys on the bank website, detect fraud, and mitigate cyber criminality. Using Neo4j has provided surprising results, particularly with its graph visualization capabilities. To get started with Neo4j, Bertrand advises seeking professional services for data ingestion, as it can be challenging without them. He envisions a future where graph technology is used to model natural language processing, enabling predictions on price and sentencing, among other applications.