Lessons learned from building an infrastructure devtool

Nango, a developer infrastructure company specializing in product integrations, has navigated a complex journey to enable integrations with over 500 APIs for numerous SaaS and AI companies. Their key learnings emphasize the importance of crafting robust abstractions, which are crucial for building effective infrastructure products and require a blend of deep domain expertise and artistic design. Their experience revealed that offering lower-level solutions, rather than high-level end-to-end solutions, often provides customers with better control and success in integrations. They also discovered that investing extra time in perfecting abstractions yields long-term benefits by reducing rework and support overhead. Additionally, their path to achieving product-market fit was nonlinear, involving multiple iterations and learnings about integration challenges across various B2B software products. Throughout this process, Nango gained valuable insights into the intricacies of building integrations, underscoring the significance of persistence and adaptability in their development strategy.