How Warner Bros. Discovery puts viewer experience first with Mux

Warner Bros. Discovery (WBD) is a leading global media and entertainment company with nearly 100 million subscribers across platforms such as Max, Discovery+, and Eurosport. WBD focuses on providing high-quality streaming experiences to its viewers by monitoring Quality of Experience (QoE) metrics through partnership with Mux. The company has developed robust alerting systems to detect issues before they impact the viewer's experience. WBD leverages data from Mux for various use cases, including incident detection and alerting, real-time monitoring, trending reports, session debugging, forensics, and preemptive mitigations. The company also works with partners like AWS on core infrastructure to ensure stability and scale with their platforms. WBD's pursuit of providing viewers with excellent experiences is exemplified by the release of Max, a streaming service that offers more content for the entire household and is easier to navigate.

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